Last updated: September 4th 2026
This Privacy Policy explains how Pathway Floor and Tile ("we," "us," "our"), based in Canton, Ohio, collects and uses information from visitors to pathwayfloorandtile.com and from anyone who submits an estimate request through this Site.
1. Information We Collect
When you request a free estimate, we collect:
- Name
- Phone number
- Email address
- Project details (type of project, budget range, timeline, city/town)
We may also automatically collect technical data such as browser type, device information, and how you interact with the Site through analytics and advertising tools (see Section 4).
2. How We Use Your Information
We use this information to:
- Respond to your estimate request.
- Call or text you to discuss your project and schedule an in-home consultation.
- Send you your written estimate.
- Keep internal records of past inquiries and customers.
- Improve our advertising and marketing.
3. Communications Consent
By submitting the estimate request form, you agree that Pathway Floor and Tile may contact you by phone call, text message, and email regarding your request, including follow-up messages about scheduling and your estimate. Message and data rates may apply to text messages. You can opt out of text messages at any time by replying STOP, unsubscribe from emails using the link in any email we send, or ask to stop receiving calls at any time by telling us directly.
4. Analytics & Advertising
We use Meta Pixel (Facebook/Instagram advertising) and may use Google Ads tracking to understand how visitors use this Site and to measure and improve our advertising. These tools may collect data such as your IP address, device information, and browsing behavior.
5. Third-Party Service Providers
Estimate requests submitted through this Site are stored and managed in our customer relationship management system (GoHighLevel). We do not sell your information to third parties.
6. Data Retention
We retain your information for as long as needed to respond to your request, provide services if you become a customer, and keep reasonable business records.
7. Your Rights
You can ask us to access, correct, or delete the personal information we hold about you by contacting us at [email protected].
8. Children's Privacy
This Site is not directed at children, and we do not knowingly collect information from anyone under 18.
9. Data Security
We use reasonable safeguards to protect the information we collect, but no method of storage or transmission is completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
Pathway Floor and Tile
Canton, Ohio
(330) 595-4615
[email protected]